Earn
Points
Earn Points on Every Order
(In-Store, By-Phone & Online)
Points Never Expire
Merchandise, Services & Gift Certificates:
1 Point / $2 Spent
Clearance Items:
1 Point / Item
Herb Basket Rewards FAQ
Q: Do I earn rewards points when I place orders online?
A: Yes! We ensure that every website order is connected to the correct in-store rewards account!
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Q: I don't see any rewards on the website... where are they?
A: We use two separate systems for online vs in-store purchases. This means that when we receive an online order, we manually add those points to your rewards account. BUT, you will not see anything about your points online.
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Q: How do I know how many points I have?
A: You will receive an updated rewards summary flyer in your box (or in your bag for store pick-ups). This will have your most recent rewards points total.
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Q: How do I redeem my rewards points?
A: Points do have to be redeemed in-store OR by-phone (804-862-4372).
Redeem
Points
Redeem Points In-Store OR By-Phone
(Points Can Not be Redeemed Online)
25 Points: Free 1-Gallon Alkaline Water
150 Points: Free Ion Cleanse
400 Points: Free 60-Min Massage
525 Points: Free 90-Min Massage
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50 Points: $5 Off a Purchase
95 Points: $10 Off a Purchase
225 Points: $25 Off a Purchase
425 Points: $50 Off a Purchase
750 Points: $100 Off a Purchase
Shipping
We utilize Priority Mail and/or UPS Ground.
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Orders placed before 2:00pm Mondays - Fridays will ship same-day.
Orders placed after 2:00pm on Fridays will ship the following Monday.
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The store is closed (and shipments will be delayed accordingly):
Memorial Day, Independence Day, Labor Day, Thanksgiving, Black Friday, Christmas Eve, Christmas Day, New Years Eve & New Years Day.
Returns
90-day satisfaction guarantee on all products. No questions asked. Give us a call and we will be happy to help process a refund, replacement or offer an alternative product. For shipped orders, we do ask that you plan to bear the return shipping costs.
Of course, for damaged items, we will reship immediately (although we package orders really, really well and don't plan to ever have a damaged shipment).
Payments
Online: All Major Credit/Debit Cards
In-Store: Cash, Checks, All Major Credit/Debit Cards
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Unfortunately, we are Not Able to Accept HSA Cards.
Notice: All website transactions & all in-store credit-card transactions for CBD/Hemp products will be processed by Square Payment Processor. CBD/Hemp products will not be processed by WorldPay Payment Processor OR Stripe Payment Processor.